BA Pensions service update

Our telephone service is currently available between 9am and 1pm, Monday to Friday.

If you have a general pension question, you may find the answer to your query on the ‘FAQs’ page. Or please use our online ‘contact us’ form to get in touch with us.

New retirement and transfer value factors are in full force, effective 1st October. Due to the increased volume of requests for quotations, we anticipate a delay in processing them. Consequently, our response times for providing new quotations are between four to six weeks.

We kindly request your patience and understanding during this busy period. We are committed to providing accurate and timely quotations, and your satisfaction remains our top priority.

If you need to report the death of a loved one, we also have a ‘Death notification form’ available to download and complete on the ‘Forms’ page of mybapension.com

If you need to get in touch, please contact us through this website or write to us. You can find our address on the contact us page.

Welcome to the NAPS members' section

April 2024 NAPS pension increase is confirmed as 5%

The annual rise in CPI to September 2023 was above 5%. Therefore, the maximum increase of 5% will be applied to eligible NAPS pensions from April 2024.

2023 NAPS TCFD Report

The NAPS Task Force on Climate-Related Financial Disclosures (TCFD) report is now available on the Responsible Investment page.

2023 Annual Report & Financial Statements

Your Scheme’s latest Annual Report & Financial Statements are now available to download from the Scheme Documents page. You can download the latest report here.

2023 Summary Funding Statement

The Summary Funding Statement (SFS) provides details of the latest financial health check of the Scheme. You can download the latest statement on the Scheme Documents page.

Cost-of-living help and advice

Our Useful links page now includes links to cost-of-living support as well as guidance about pensions and benefits.


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